Most annoying customers 2006

topic posted Sun, September 10, 2006 - 10:34 AM by  Michelle
#1 Guy who wants a puncture fixing at 8.45 on burn night
#2 Woman who wants us to refit her bike because its too small for her (its a kids bike) - like hello - you didnt think of this before you brought it to the playa?
posted by:
Michelle
Pittsburgh
  • Re: Most annoying customers 2006

    Sun, September 10, 2006 - 10:49 PM
    All time favorite non customer was the DJ at dusk expectimg me to just give him a bolt for his completely rounded out crankarm, and when I refused asked if he could just use my tools ant show him where the parts boxes are- so he could do it himself. When I laughed he gave me the line about BM being this place where man helps man, etc, we are all in it togeher,blah blah blah.
    'But I'm a DJ.....' I was flown from Belguim to play this gig........' 'I'll get you to an exclusive area in euraniana.......'
    I hate techno by the way.

    And the other one was the clown on friday nigtht who wanted me to do a frame swap at 8pm- 'hi- I have this bike with a bad rear wheel and crank and seat, and this donor bike with all the good stuff- let me explain my story.....'. She didn't notice that the bikes were completely different and really could not be swapped so easily. I walked from that mess and she was totally pissed, steaming under her smile. On sunday she sits with us, drinking wine, shooting the breeze in what's left of the camp and we both relaize that I was THAT GUY who told her to piss off, and she was that LAME LADY with the 2 fucked up bikes to be made into one on friday night! We laughed at that and I fixed up her almost functional beater on the spot.

    I want to hear Scarabics tales of woe......
    • Re: Most annoying customers 2006

      Mon, September 11, 2006 - 10:36 AM
      We had one girl *DEMANDING* to have her bike chopped. We'd chopper her friends bike... she'd been back a zillion times... (yes, but we aren't chopping your bike without you here) and she proceeded to get all huffy with me, until I looked around and saw there was a group pulling apart a headset, and said she should watch them so that she'd learn... at which point she looked up at her boyfriend and said.. "do you know how to do this?"

      gah!

      Oh, and the non customer who went into our bikeshop at 2am, and started digging through the tools, and proceeded to give me attitude when i asked him not to.

      next time, we are totally making a hinged "nautilus shell" that will fold down over the quonsett hut to seriously mean "Closed" since the banner didn't cut it.
      • Re: Most annoying customers 2006

        Wed, September 27, 2006 - 6:48 PM
        Oh man... the worst had to be this high-as-nuts 40-something spindly-twiggly bitch who tumbled in on the breeze one evening. She had a kind of Stevie Wonder sway to her when she spoke and her eyes weren't quite with me.

        The conversation went something like this:

        I said: "Did you need some bike help?"
        she said: "My handlebars are loose. Look..." [fiddles them]
        "Could you come back tomorrow? We closed at about 5."
        "Oh, but, my handlebars, see? They won't stay put." [fiddles them again]
        "Yeah, you see, though, we're closed for the day."
        "Oh but my handlebars.. can't you just....?"
        "Listen, really, this is about the 20th time I've had this conversation in the past hour. We need to say no at some point. I'm sorry. Bring it back tomorrow. We're closed."
        "It's just my handlebars, you see? They.."

        I had to turn my back on her.

        10 minutes later I spotted her hovering around Tomcat trying to get his attention.

        I stepped between them. She began our conversation again as if she'd never met me.

        "Oh hi, hello, yes, you see my handlebars!!!! Waaaaaaaa...!" (Okay, I'm embellishing at this point).
        I said: "We just had this conversation and I just told you you need to bring it back tomorrow."
        "Buuuuut caaaaan't yoooou juuuust.....?????"

        I grabbed the bike and hauled it into what was left of the daylight. This also got her bodily out of the shop. I had my alan wrenches on me so I set out to tighten her bars and get rid of her. Of course, she had some kind of basket / fur decor / stuffed teletubby doll / zip tie / duct tape mess in my way, so 90% of my time was spent untangling that shit.

        She started chatting with me about the weather.

        "It's sooooo luuuurrrrrvely out!! Don't you thiiiiiiiiink??"
        "Listen," I said," I'm going to tighten your handlebars. But I'm not interested in talking to you. It makes me really mad when people don't respect our hours and ignore what I tell them. So wait there quietly while I do this and then be on your way."

        She shut up. I finished with the bars and held it out to her. As soon as her hands touched it I walked away. She called out after me:

        "Oooohhh! That's greaaaaaat! THAAAAANK YOOOOUU!!!" I looked over my shoulder to see her give a little hop and a wave. "My handlebars!!!!!"

        "Go piss up a rope," I told her.

        Well, not really.
  • Re: Most annoying customers 2006

    Tue, September 12, 2006 - 5:32 PM
    I think Mr Huge Fucking Entitlemant Ego on his convenience vehicle was my favorite worst.

    He has no idea that A) he set back our ever working on those things ever ever ever in any glimmer of hope ever, and B) that he is banned from BYB for life.

    I even plan to tell the org that he's banned for life.
    • Re: Most annoying customers 2006

      Wed, September 13, 2006 - 12:05 AM
      wasn't he a close personal friend of Larry's?
      • Re: Most annoying customers 2006

        Wed, September 13, 2006 - 7:46 AM
        When we were coming in on the early list, we talked to some of the gate people, and apparently they get all sorts of "close personal friends of Larry" who try to get in when they aren't on whatever lists/break whatever rules/getting what they do not deserve...
        • Re: Most annoying customers 2006

          Wed, September 13, 2006 - 9:03 AM
          ay yi yi...bastards.

          and nope, he never mentioned Larry thank god.

          he did invite me to the beaver eating contest that he produced...didn't go tho
          • Re: Most annoying customers 2006

            Wed, September 13, 2006 - 11:31 AM
            I sent a triplet of 3 drunk fratboy types to Jiffy lube- they asked where it was, I said penetration village. They hesitated for a minute and said- that's a joke, yer a funny guy, here have a warm budweiser!. Then they asked again where they could get their chain lubed. I said I don't know, maybe 4:30 and fate- ask for troll.....

            That was Kamp go fuck yourself. I hope they made it over there safely.
    • Re: Most annoying customers 2006

      Wed, September 27, 2006 - 6:52 PM
      If you know who that fucker was, I highly recommend putting in an ill word wherever it will hurt. That fuckhead refused to take no to an answer, right in my face, about three times in a row. And when I finally just said "Sorry, we don't work on convenience vehicles," and walked away, he strolled right over to my toolbox and started fishing around in it.

      What a piece of shit. I don't care if he was the head of the web-team, or whatever the hell he said he was.
  • Re: Most annoying customers 2006

    Wed, September 27, 2006 - 6:55 PM
    I just had a brilliant idea about how to deal with problem customers who don't know what "closed" means...

    Take their bike in your hands like you're going to roll it back into a repair station, but then take a sharp turn out the side of the shop, roll it into the middle of the plaza, and ditch it.

    Optionally, spit on it.
    • Re: Most annoying customers 2006

      Thu, September 28, 2006 - 2:03 PM
      landmines... or maybe we can borrow the trebuchet.

      But quite seriously, many of the people in the group tried to be super mega ultra nice, and inevitably the gift economy ate them for brekkers. And What helped was saying "hello, absolutely not... its not that we don't love you, but we're utterly exhausted and we'd like to enjoy our burn as much as you do... " and then landmines.

      Radical self reliance, bitches. Just because you wear a fun fur bikini doesn't mean we built this city just for you to look cute and get laid. Gah!
      • I have a plan

        Thu, October 5, 2006 - 8:47 PM
        <<<its not that we don't love you, but we're utterly exhausted and we'd like to enjoy our burn as much as you do.. >>>
        This is my plan for next year. When they won't take no for an answer, I will ask them what they did that day. Seriously - I want to find out what they did, what they saw, all the fun they had. And when they are done, I will ask them, "do you know what I did while you did all that neat stuff? I fixed bikes...and now I am not doing that any more. See you tomorrow."

        And then Andy will spit on their bike for me :-D

        <<<Just because you wear a fun fur bikini doesn't mean we built this city just for you to look cute and get laid. Gah! >>>
        We even added to our sign that we'd do repairs after closing time for offers of sex, but got no offers. I guess getting those bikes fixed wasn't THAT important afterall! LOL
        • Re: I have a plan

          Thu, October 5, 2006 - 9:27 PM
          Clearly bike fixin' ain't up there in free gift value as a pocketful of illegal substances... we got no offers either...

          but 'epaining so really was helpful... i think each customer just thinks that their little problem was the first, and don't and likely won't be able to see the compound effect....perpective trumps pushy often enough.

          speaking of... I can see our "landmine-esque" wall of doom from here! maps.google.com/
    • Re: Most annoying customers 2006

      Thu, October 5, 2006 - 8:42 PM
      Andy's in a mood.

      ;-)
      • Re: Most annoying customers 2006

        Fri, October 6, 2006 - 1:33 AM
        ' We even added to our sign that we'd do repairs after closing time for offers of sex, but got no offers. I guess getting those bikes fixed wasn't THAT important afterall! LOL '

        Thanks to that sign that Ms Cheeky made, I got a wet sloppy kiss as a consolation prize for not being able to fix some womans bike- her kickstand was not kickin anymore. 2 days later, I saw a fully functional kickstand in the spare parts box.

        I was a little bummed.

        I bet if I were a DJ, life would be different.

        There are so many of them but so few of us; I thought being unique, like a snowflake would be a sure attractor......

Recent topics in "BYB"

</
Topic Author Replies Last Post
BYB 2008 ctronsys 0 February 27, 2008